by Kenneth Parson
There is an old saying, “Say what you do” and “Do what you say. This saying is the essence of the whole matter of laboratory management, operation and accreditation. I always like to emphasis this statement because it really sums up what needs to be done to operate a laboratory in a most consistent and efficient way.
This article addresses Documentation and Document Control. It covers the work that must be done to organize, prepare and implement an effective documentation system that addresses the “says what you do” part of the saying. I hope you will find the following information to be helpful as you look over your document system and consider what might be done to make improvements.